Training seminar of the European project CI-NOVATEC "Customer Intelligence for Innovative Tourism Ecosystems” in Kalavryta

10/12/2019 News

Training seminar of the European project CI-NOVATEC "Customer Intelligence for Innovative Tourism Ecosystems” in Kalavryta

A training seminar themed: “The value of customer intelligence in tourism: How knowledge of tourists’ satisfaction affects business decisions” was organized by the Region of Western Greece in Kalavryta on Wednesday 4/12/2019 in Paleologina’s Mansion, in the course of implementation of the CI-NOVATEC – Customer Intelligence for inNOVAtive Tourism ECosystems project, of the Interreg V-Α Greece – Italy programme.

Mr. Andreas Filias, the appointee councilor for the Coordination of Events commemorating the 200th anniversary of the Revolution of 1821, addressed the seminar on behalf of the Region of Western Greece. The mayor of Kalavryta, Mr. Athanasios Papadopoulos also addressed the event and emphasized on the importance and the benefits of the project for the area.

The seminar had a high turnout as it aimed at representatives of the local tourism clusters, representatives of SME firms, administrators of points of interest and events based on Kalavryta, as well as representatives from governance bodies and policy makers.

The participants were able to view the presentation of the platform created as part of the implementation of the CI-NOVATEC project, along with its capabilities in capturing and recording the sense and satisfaction of the area’s visitors. They were also trained on how to use the platform in order to promote their firms and the wider area of Kalavryta.

Info: Konstantina Lantavou – RoWG – Communication Manager of CI NOVATEC project – e-mail: k.lantavou@pde.gov.gr, tel.: +30 2613 613636