Training Seminar Of The European Project CI-NOVATEC "Customer Intelligence For Innovative Tourism Ecosystems" in Arta
In the course of implementation of the CI-NOVATEC – Customer Intelligence for inNOVAtive Tourism ECosystems project, of the Interreg V-Α Greece – Italy programme, Region of Epirus organized a training seminar on Thursday 23/01/2020 in the city hall of Arta themed: “The value of customer intelligence in tourism: How knowledge of tourists’ satisfaction affects business decisions”.
Mr Konstantinos Characlias, the Vice Mayor for Education and Lifelong Learning, tourism and citizens’ service addressed the seminar on behalf of the municipality Arta andemphasized on the importance and benefits of the project.
The seminar was attended by representatives of local tourism clusters, representatives of small and medium-sized firms, administrators of touristic points of interest and events based in Arta, as well as representatives from governance bodies and policy makers.
The participants watched the presentation of the platform created as part of the implementation of the CI-NOVATEC project, along with its capabilities in capturing and recording the sense and satisfaction of the area’s visitors. They were also trained on how to use the platform in order to promote their firms and the wider area of Arta.
Info: Karagioti Katerina – RoE – Communication Manager of CI NOVATEC project – e-mail: firstname.lastname@example.org, tel.: +30 26513 64335