Training Seminar of the European Project CI-NOVATEC "Customer Intelligence For Innovative Tourism Ecosystems" in Pramanta
In the course of implementation of the CI-NOVATEC – Customer Intelligence for inNOVAtive Tourism ECosystems project, of the Interreg V-Α Greece – Italy programme, Region of Epirus organized a training seminar on Monday 03/02/2020 in the city hall of Pramanta themed: “The value of customer intelligence in tourism: How knowledge of tourists’ satisfaction affects business decisions”.
Mr Giannis Senteles, Mayor of Boria Tzoumerka and mr Vaggelis Giotopoulos, Vice Mayor of Tourism emphasized on the importance and benefits of the project after welcoming the participants.
The seminar was attended by representatives of local tourism clusters, representatives of small and medium-sized firms, administrators of touristic points of interest and events based in Pramanta, as well as representatives from governance bodies and policy makers.
The participants watched the presentation of the platform created as part of the implementation of the CI-NOVATEC project, along with its capabilities in capturing and recording the sense and satisfaction of the area’s visitors. They were also trained on how to use the platform in order to promote their firms and the wider area of Pramanta.
Info: Karagioti Katerina – RoE – Communication Manager of CI NOVATEC project – e-mail: email@example.com, tel.: +30 26513 64335